What is a failover DID? How does it work?

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• Incase of a non-toll free number, will failover DID work automatically if the primary DID fails?

  No, Failover DIDs are applicable only for toll free numbers.

• Incase of a toll free number, will failover DID work automatically if the primary DID fails?

  Yes, in the case of a toll free number the failover DID will work automatically when the primary DID fails. 

• Scalability, Availability and Failover Guide

  MyOperator is a cloud-based call management solution and hence scalability is designed to the very core of it. Scalability is the capability of a system, network, or process to handle a growing amount of work, or its potential to be enlarged to ...

• How does MyOperator work?

  The following steps help explain how MyOperator works : A customer calls on your virtual (toll-free or non-toll-free) number. An IVR will play wherein the customer will choose from a predefined set of options. Such as press 1 for Sales, press 2 for ...

• How does an Outbound dialer work?

  After installing the dialer app login with your number registered in MyOperator.  Registered number is the number of user that is added to your MyOperator account. The number you are doing login should be in the same mobile.    After entering the ...