Incase of a toll free number, will failover DID work automatically if the primary DID fails?

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• Incase of a non-toll free number, will failover DID work automatically if the primary DID fails?

  No, Failover DIDs are applicable only for toll free numbers.

• Why should I invest in a toll free number for my business?

  Toll free numbers have been in use since long and some very successful business empires have prospered by incorporating their usage in their daily requirements. And it’s not just about the number being toll free. 1. Increased Sale Studies and survey ...

• How is MyOperator Toll Free number different from the Toll free numbers provided by telecom operators?

  MyOperator toll free numbers come along with a cloud-based call management software, that help you track and record the calls that you receive on your toll-free number. It also gives you a complete report of all the calls connected and missed, ...

• Is it necessary to map 2 DIDs with a toll free number? Why?

  Yes, it is necessary to map 2 DIDs with a toll free number. Mapping two DIDs for each toll free number ensures that you do not lose any customer’s call because when the Primary DID breaks down for some reason, the call automatically lands on the ...

• What is a failover DID? How does it work?

  Every toll free number is associated with 2 DIDs (Destination IDs) namely Primary and Secondary (Failover) DID. Whenever, a customer calls on your toll free number, the call lands on the primary DID. If however, the primary DID breaks down or isn’t ...