What is the "Accounts" section?
Need to update your billing address, download an invoice, or manage multiple business numbers? The Accounts area is your control-center for all subscription, payment, and organisation details.
Prerequisites
Requirement | Why it matters |
Admin or Billing role | Only these roles can edit account data. |
Latest browser version or MyOperator mobile app v6.2+ | Ensures the menu labels match the screenshots below. |
Open the Accounts section (Web)
- Sign in to your MyOperator dashboard.
- In the left menu, click Billing ▶︎ Preferences.
- Select either Personal Preferences or Account Preferences (see Fig-1).
What you can do here
Tab | Key actions | Expected result |
Personal | Change password • Update contact email | You’ll receive a confirmation email within 5 min. |
Account | Add GSTIN • Edit billing address • Download last 12 invoices | New details appear on the next invoice automatically. |
Troubleshooting
Symptom | Likely cause | Fix |
“Access Denied” banner | You’re logged in as Agent | Ask an Admin to upgrade your role. |
Company address won’t save | Special characters in address | Remove “#”, “&”, or “/”. |
Next steps & escalation
- Need to add a new credit card? See → Update payment methods.
- Still stuck? Email
support@myoperator.comor call +91-8102981029
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