Logic: For every call, the ticket will be generated to the agent who has picked up the call. For missed calls, the ticket will be generated and assigned to the admin.
Logic: Incoming calls: Myoperator will check if an open deal exists in the Pipedrive panel or not. If deal does not exist, we will create a new deal if deal exists, we add the call as activity. Outgoing Calls: Only activity will be saved against open ...
Logic: Incoming calls: Myoperator will check if an open deal exists in the Pipedrive panel or not. If deal does not exist, we will create a new deal if deal exists, we add the call as activity. Outgoing Calls: Only activity will be saved against open ...