If your MyOperator number plays an "out of service" message when someone tries to call, there could be two main reasons:
1️⃣ Call forwarding issues from your phone
2️⃣ Account-related issues within MyOperator
Let’s help you troubleshoot both 👇
📱 If you're using call forwarding from your personal phone
Sometimes, the forwarding settings may break due to device or SIM changes.
🔧 Fix it by following these steps:
Recheck and reset your call forwarding settings:
Make sure you’re forwarding to the correct MyOperator virtual/service number
Test the number again after resetting
🔁 Still not working? Remove and re-add the forwarding to refresh the connection.
🛠️ If you are NOT using call forwarding
Your MyOperator number may show "out of service" due to internal issues like:
⚠️ Account expired or suspended
🔍 KYC not completed or failed
🔌 Number deactivated or porting in process
📝 Here's what you should do:
📩 Contact your Account Manager immediately for assistance
Or, write to us at support@myoperator.co