Where I can find the link to pay?

Where I can find the link to pay?

Short answer: Open Billing → Pay (or Payments) in your MyOperator panel and click Pay Now next to your Due Amount or the current invoice.

Contents

Quick path

Billing → Pay/Payments → Pay Now

Step‑by‑step

  1. Sign in to your MyOperator panel.
  2. Click Billing in the left sidebar.
  3. Open the Pay/Payments tab.
  4. Click Pay Now next to your Due Amount or the latest invoice.
Tip: If you want to review charges first, click View invoice from the same screen, then return and choose Pay Now.

What you’ll see

  • Due Amount and Due Date at the top.
  • A Pay Now button that launches a secure payment gateway.
  • Available payment methods (e.g., card/UPI/net banking, depending on your account).
  • Your invoice reference/number.

Screenshot 2025-08-11 at 13.42.27.png

Caption: Billing page to see payment options

If you don’t see Pay Now

  • Your account may have no outstanding dues (status: up to date).
  • Billing may be handled offline via your Account Manager.
  • You may lack permission to make payments; ask an admin to grant access or complete the payment.
If you use offline payments, enter your offline payment code in Billing → Pay/Payments when provided by your account team.

After you pay

  • You’ll be redirected back to Billing with a payment success confirmation.
  • The invoice status updates to Paid and an invoice/receipt is generated.
  • A confirmation email is typically sent to the registered billing contact.

Troubleshooting

  • Payment page doesn’t open: Allow pop‑ups for the panel or try another browser/network.
  • Transaction failed or timed out: Try again; if funds were debited, wait a few minutes for auto‑reconciliation before retrying.
  • Wrong due amount: Review the invoice details; verify recent credits/recharges have posted.
  • Can’t access Billing: You may not have the required role/permission—contact your admin.

Support template (copy & paste)

Subject: Need payment link / Pay Now not visible – <Account/Workspace>Account/Workspace: <name or ID>Invoice/Reference: <INV-########>Observed issue: <no Pay Now / payment failed / wrong due>Timestamp (IST): <YYYY-MM-DD HH:MM>Browser/OS: <e.g., Chrome 126 / Windows 11>Screenshots: <Billing Pay tab and any error message>

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