Where I can find my due Payment?

Where I can find my due Payment?

Short answer: Open Billing in your MyOperator panel and check the Pay/Payments tab. Your Due Amount (outstanding balance) and Due Date appear at the top, with a link to the latest invoice and payment options.

Contents

Quick path

Billing → Pay (or Payments) → view Due Amount and Due Date at the top of the page.

Screenshot
Screenshot 2025-08-11 at 13.42.27.png


Caption: See payments here

Prerequisites

  • You can sign in to the MyOperator panel.
  • Your role has permission to view Billing.

Step‑by‑step

  1. Sign in to MyOperator.
  2. Click Billing in the left sidebar.
  3. Open the Pay/Payments tab.
  4. Check the Due Amount and Due Date shown at the top.
  5. (Optional) Click View invoice to review line items before paying.

What you’ll see

  • Due Amount: The total outstanding balance on your account.
  • Due Date: The date by which payment is expected (time zone: your account’s billing time zone).
  • Payment options: Card/UPI/net banking or other methods available for your account.
  • Invoice link: Opens the latest invoice/statement for details.

If you don’t see any dues

That means your payments are up to date. You can still open Invoices in Billing to download past invoices or receipts.

Troubleshooting

  • Billing tab isn’t visible: You may lack permission—contact your account admin.
  • Due looks incorrect: Open the invoice to review line items; check recent payments or credits.
  • Invoice won’t open: Try another browser or clear cache; ensure pop‑ups are allowed for the panel.
  • Payment failed or pending: Retry from Billing → Pay/Payments or contact support with the invoice number and timestamp.

Support template (copy & paste)

Subject: Billing – Due amount / payment assistanceAccount/Workspace: <name or ID>Invoice/Reference: <INV-########>Observed issue: <e.g., due mismatch / payment failed>Timestamp (IST): <YYYY-MM-DD HH:MM>Screenshots: <attach Billing → Pay view and invoice>

Get help

Email support@myoperator.co for billing assistance. Include your account name/ID, invoice number, and screenshots of Billing → Pay/Payments.

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