Will my GSTIN appear on my invoice?

Will my GSTIN appear on my invoice?

Your GSTIN (Goods and Services Tax Identification Number) will appear on every invoice generated after you add it to your account. Invoices issued before you add or update your GSTIN cannot be regenerated with the new number.

Table of Contents

  1. When will my GSTIN show on invoices?
  2. Prerequisites
  3. Add or update your GSTIN
  4. Verify GSTIN on a new invoice
  5. Troubleshooting
  6. Need more help?
  7. Related articles

1. When will my GSTIN show on invoices?

  • Immediately on all invoices generated after you save a valid GSTIN.
  • Never on invoices generated before the GSTIN was saved (retroactive updates are not supported).
  • Propagation time: The number appears on newly generated invoices within 5 minutes; refresh if you do not see it.

2. Prerequisites

Requirement

Details

Account role

Billing Admin or Owner

One GSTIN per account

Multiple GSTINs are not supported.

Format

15‑digit alphanumeric (e.g., 27AAEPM1234C1Z5)

Compliance

GSTIN must match your business registration; invalid entries will block invoice creation.

3. Add or update your GSTIN

3.1 Web/desktop

  1. Go to Settings → Billing or open https://in.app.myoperator.com/business/business-information.
  2. Under Tax Information, click Edit.
  3. Enter your 15‑digit GSTIN in the GSTIN field.
  4. Click Save.

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3.2 Mobile app (iOS & Android)

  1. Tap ☰ Menu → Settings → Billing.
  2. Select Tax Information.
  3. Enter or update your GSTIN and tap Save.

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4. Verify GSTIN on a new invoice

  1. Generate or download a recent invoice from Billing → Invoices.
  2. Open the PDF and check the top‑right corner under Tax Details.
    You should see your 15‑digit GSTIN.

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5. Troubleshooting

Symptom

Possible cause

Fix

GSTIN missing from new invoice

Propagation delay

Wait 5 minutes, then regenerate invoice.

Error: "Invalid GSTIN"

GSTIN format incorrect

Re‑enter a 15‑digit valid GSTIN.

Wrong GSTIN on invoice

Multiple accounts

Confirm you updated the correct account.

6. Need more help?

Email support@myoperator.com or start an in‑app chat ) with:

  • Your GSTIN
  • Affected invoice number
  • Brief description of the issue

7. Related articles

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