WhatsApp Onboarding
How can I convert Cash-on-Delivery orders to prepaid payments in Shopify via WhatsApp links using MyOperator?
⚡Quick answer - Inside MyOperator → Ecomm+ → Workflow, open Convert COD to Paid, toggle the flow ON, choose your pre-approved WhatsApp template that contains a dynamic payment link, map the Shopify variables ({{name}}, {{orderid}}, {{amount}}, ...
How do I confirm or cancel Cash-on-Delivery orders in Shopify via interactive WhatsApp messages using MyOperator?
⚡Quick answer - Turn on the COD Order Confirmation or Cancel workflow inside MyOperator ➜ Ecomm+ ➜ Workflow. Pick your approved COD template (with “Approve” and “Cancel” buttons), map the Shopify variables ({{name}}, {{orderid}}, {{link}}), test the ...
Why is WABA onboarding important for MyOperator?
WABA onboarding is the mandatory process of registering your business with Meta’s WhatsApp Business Platform (WABA) through MyOperator. Without it, you cannot send proactive messages, use approved templates, or run campaigns. Onboarding ensures your ...
What are the prerequisites for onboarding to WhatsApp?
To successfully onboard your business to the WhatsApp Business Platform (WABA) via MyOperator, you must meet Meta’s mandatory requirements. ⚠️ Missing any of these may cause delays or outright rejection during onboarding. ✅ Required Setup Requirement ...
How do I start the WhatsApp onboarding process?
To use the WhatsApp Business Platform (WABA) with MyOperator, you must complete a one-time onboarding process via Facebook Business Manager (FBM). This connects your business, verifies your number, and authorizes MyOperator as your partner. ✅ ...
Can I use “WhatsApp” facility in my number, which I already transferred the ownership to MyOperator?
✅ Yes. You can continue to use WhatsApp (personal or business) on your number even after transferring ownership to MyOperator. ? How It Works OTP delivery: To activate WhatsApp, you’ll need a one-time password (OTP). Since SMS from the SIM is ...
How will I know if Meta rejects my account?
The rejected status will appear next to the WhatsApp account connected.
How many phone numbers can I connect under one BAN?
Up to 100 WhatsApp phone numbers can be connected under a single BAN, and multiple FBM and WhatsApp accounts can also be linked under one BAN.
What is the process for troubleshooting number verification failures?
Check voicemail logs to confirm OTP calls were received. Call the selected DID/Display number to check call functionality. If the issue persists, escalate it to the technical team.
How do I increase the message limit on my WhatsApp account?
Submit your company’s details (such as GST documents) to Meta through the FBM account to increase your daily message limit. FB verification and Greentick can be setup later on through FBM account. Video link: FBM Verification Meta increases your ...
How do I connect a phone number to my WhatsApp account?
After WhatsApp and Display Name approval, click the "Add" button under the Phone Number section. You can select a MyOperator DID or enter your own number. For MyOperator DID/Numbers, OTP verification is automated. Select the Number from the dropdown ...
How do I connect my FBM account to MyOperator?
Login into MyOperator panel using: https://in.app.myoperator.com/ Go to the Manage > WhatsApp section in MyOperator and apply for WhatsApp Business APIs. Log in with your FBM credentials and fill out any required details. Once the FBM and WhatsApp ...
How do I start the WhatsApp onboarding process?
To start the process: Ensure you have a Facebook Business Manager (FBM) account ready with the correct business name, website URL, or social media profile. Under FBM, create or connect a WhatsApp Business Account and attach phone numbers to it. Video ...