You’ll typically back‑apply a GSTIN if you:
Requirement | Why it matters | How to verify |
Admin or Invoice‑Edit permission | Only privileged roles can modify tax IDs | Settings ➜ Team & Roles |
Invoice not filed in any GSTR‑1/3B | Filed invoices are locked by law | In invoice header, Status ≠ Filed |
Within back‑dating window (e.g., 30 days) | Configurable under Settings ➜ Finance > Period Lock | Check lock period |
Correct 15‑digit GSTIN issued by government | Validation fails otherwise | GST certificate |
ℹ️ Copy‑paste URL: https://app.example.com/settings/taxes#gst
Estimated time: 3 minutes ✓
# | Action | UI Cue |
1 | Navigate to Settings ➜ Billing➜ Business information or click the direct link above. | ‘Taxes’ tab highlighted |
2 | Select Add GSTIN. | Add GSTIN button (blue) |
3 | Choose the State, enter the 15‑digit GSTIN, and upload your registration certificate (PDF/JPG). | Modal titled Add GSTIN |
4 | Click Save & Validate. | Green toast: “GSTIN validated successfully” |
5 | Go to Invoices ➜ filter by Date or Customer. | Invoice list view |
6 | Open an invoice ➜ Edit. | Pencil icon |
7 | In the GSTIN dropdown, pick the newly added number. | Dropdown shows new GSTIN |
8 | Click Save & Regenerate. | New PDF badge |
Indicator | Expected value |
Invoice Status | Revised |
PDF Header | Shows new GSTIN |
Tax summary | Correct CGST/SGST/IGST split |
Customer portal | Revised invoice downloadable |
Error message | Likely cause | Resolution |
Invoice locked after filing | Included in GSTR‑1 | Issue credit note ➜ re‑invoice |
Invalid GSTIN format | Typo or wrong state code | Re‑enter 15‑digit GSTIN; first 2 digits = state code |
Edit disabled | Insufficient permission | Ask Admin to grant Invoice‑Edit role |
ERP Sync Failure | ERP overwrote change | Disable auto‑sync ➜ retry |
Still stuck? Collect: