Can I create a role according to my choice?
There are three predefined roles namely “Administrator, Moderator and Basic’’. You can assign each user in your organization any of these 3 roles, however you cannot create a new role.
Can I select DID number of my choice?
You can select the region of your DID according to your choice. Like a DID number from Bangalore region or Noida region. However, one cannot search and pick specific DID numbers. DID numbers are allotted randomly from the selected region and operator ...
What permissions are assigned to each role?
There are 3 roles that MyOperator offers to its Pro users following a professional hierarchy. Administrator: This user is the head of the company. Administrators or super admins can access the accounts of every user. Manager: This user is the head ...
What are the different types of IVRs I can create?
According to the requirements of the customers and businesses, MyOperator lets you create your own IVRs depending on your usability. You can create the following types of IVRs with MyOperator: Time-based IVR: This is an IVR which is usually played ...
How can I create the follow-up feature in MyOperator?
To use the follow-up feature you have to enable the rules or create a new one first. 1. Login to your MyOperator dashboard as admin& click on "Followup" from the top menu. 2. Click on the “Enable the rules” link. 3. Click on "Add new". 4. Enter the ...
How can I change the role for an added user?
To change the role of a user, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Under the category of “Settings”, click on “Users”. 3. Click on "Three Dot" and then click on “Edit” corresponding ...