Can I update the information for the contacts once added?

Can I update the information for the contacts once added?

Yes. You can update contact details anytime through your MyOperator dashboard.

Steps to update a contact:

  1. Log in to your MyOperator panel.
  2. In the left navigation menu, click Contacts.
  3. Select Manage Contacts.
  4. Use the search bar to find the contact you want to edit.
  5. Click Edit (pencil icon) next to their name.
  6. Update the required fields.
  7. Click Save to apply changes.

image.png

Notes:

  • You must have Admin or Manager access to edit contacts.
  • Changes are applied instantly across your account.
  • If you cannot edit a contact, see Why can’t I edit a contact?

Related articles:

    • Related Articles

    • Can I update the information for the contacts once added?

      Yes, you can update the information for the contacts that are added. Just follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on “Contacts”. 3. Choose the contact ...

    • Can I upload contacts?

      Yes. You can bulk‑import contacts from a CSV file using the Contacts → Manage Contacts → Import page. Before you start (prerequisites) Access: You must have permission to view and manage Contacts. Template: Use the Download template CSV on the Import ...

    • What all information can be updated once the user is added?

      You can update the following information once a user is added: Name Phone number, alternate number Extension number Email address User status Role assigned Time duration of receiving calls

    • What all information can be updated once the department is added?

      You can update the following information when the department is added. Department Name Department Manager Extension of the Department Users of the Department You can also set the Callflow for the department (Optional)

    • How do I update the User's information?

      To update the information of the users: Click on ‘Users’ in the ‘ Manage Section’. Your ‘User List’ will be visible. Click on the 3 dots which are available on the right-hand side of each user. Select the edit option and you can edit the user's ...