What all information can be updated once the department is added?

What all information can be updated once the department is added?

You can update the following information when the department is added.

  1. Department Name
  2. Department Manager
  3. Extension of the Department
  4. Users of the Department
  5. You can also set the Callflow for the department (Optional)

    • Related Articles

    • What all information can be updated once the department is added?

      You can edit these fields anytime: Department name Department manager Department extension/number Department members (add/remove users) Department call flow (optional: rules that control how inbound calls are routed) When to use this Update ...

    • What all information can be updated once the user is added?

      Short answer: From Manage → Users → Edit, admins (and permitted roles) can update a user’s profile details, access/role, status, call‑receiving hours, and routing assignments. Some items (e.g., SSO‑managed email/role) may be read‑only based on your ...

    • How do I add, edit, or delete a department in MyOperator?

      ⚡ Quick answer - Web: Sign in → Manage → Departments → Add New (or ⋮ Edit) → fill/adjust Name, Extension, Manager, Users → Save. Mobile: More → Settings → Departments → (+) or ⋮ Edit → complete fields → Save. Delete: Manage → Departments → ⋮ Remove → ...

    • What all information can be updated once the user is added?

      You can update the following information once a user is added: Name Phone number, alternate number Extension number Email address User status Role assigned Time duration of receiving calls

    • Can I change the department of the added user?

      Yes, you can change the department of added users by edit the existing department. 1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the ...