What all information can be updated once the department is added?

What all information can be updated once the department is added?

You can update the following information when the department is added.

  1. Department Name
  2. Department Manager
  3. Extension of the Department
  4. Users of the Department
  5. You can also set the Callflow for the department (Optional)

    • Related Articles

    • What all information can be updated once the user is added?

      You can update the following information once a user is added: Name Phone number, alternate number Extension number Email address User status Role assigned Time duration of receiving calls

    • Can I change the department of the added user?

      Yes, you can change the department of added users by edit the existing department. 1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the ...

    • How can I update/edit any information for a department?

      1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the information of the existing Departments. 4. Edit the department details and save them.

    • Can I update the information for the contacts once added?

      Yes, you can update the information for the contacts that are added. Just follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on “Contacts”. 3. Choose the contact ...

    • How can I add a new department?

      1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on Add New to add a new department or "Edit" an existing department.  4. Enter the name of the department, Assign manager ...