How do I add, edit, reorder, or remove buttons in the MyOperator WhatsApp template builder?

How do I add, edit, reorder, or remove buttons in the MyOperator WhatsApp template builder?

⚡Quick answer -

In the MyOperator template builder, buttons are fully editable until you submit the template for approval (done by Meta). You can:

  • Remove buttons
  • Change their order
  • Edit their type or label
  • Toggle the entire button section on or off

1. To Remove a Button

  1. Hover over the button you want to delete
  2. Click the trash icon or the remove link next to it
  3. The button will disappear from both the editor and the preview

Screenshot (9) - 1.png

2. To Reorder Buttons

  • Use the drag-and-drop handle (☰) on the left of each button
  • Rearranging works for both:
    • Quick Reply buttons (up to 3)
    • Call-to-Action buttons (Phone/URL, up to 2)

Screenshot (9) - 2.png

3. To Edit a Button

  1. Click directly on the button label
  2. Update the text, phone number, or URL
  3. The real-time preview will update accordingly

4. To Remove All Buttons

  • Scroll to the Buttons section header
  • Toggle the button switch to OFF
  • All added buttons will be cleared

Screenshot (9) - 3.png

Video walkthrough


5. Tip: Follow WhatsApp Rules

  • Don’t mix button types (e.g., Quick Reply + URL = ❌)
  • Keep total buttons within limit (max 3)
  • Use the preview to verify the layout before submitting