How do I add a contact that’s visible only to me?

How do I add a contact that’s visible only to me?

When & Why

Use a Private Contact when you want to store personal leads, vendors, or prospects that should not appear in team searches or reports.

Prerequisites

  • Role: Contact Manager (or higher) in the MyOperator web panel
  • Plan: Growth or above
  • Valid login credentials

Web Panel Steps (Desktop)

  1. Log in at https://app.myoperator.com.
  2. In the top bar, click Manage → Contacts → Add Contact.
  3. Enter Name, Phone, and Email.
  4. Open Visibility and choose Only me (Private).
  5. Click Save. A 🔒 lock icon beside the new contact confirms it’s private.
Result: The contact appears in your list with a lock icon; teammates cannot view, edit, or report on it.

image.png

Mobile App Steps (Android & iOS)

  1. Open the MyOperator app and sign in.
  2. Tap Contacts → ＋.
  3. Fill the form and set Visibility to Only me.
  4. Tap Save.

API Example

curl -X POST https://api.myoperator.com/v1/contacts \  -H "Authorization: Bearer <API_TOKEN>" \  -H "Content-Type: application/json" \  -d '{        "name":"Jane Doe",        "phone":"+911234567890",        "email":"jane@example.com",        "visibility":"only_me"      }'

Success: 201 Created returns JSON with "visibility":"only_me".

Edge Cases & Limits

Scenario

Resolution

“Only me” option is greyed‑out

Ask your admin to grant Contact Manager rights.

Private‑contact limit (5,000) reached

Delete unused contacts or upgrade your plan.

Need to share later

Edit the contact and change Visibility to Team or Everyone.

Troubleshooting

  • Can’t see the contact? Clear list filters (Visibility = All) or refresh the page.
  • API 403 error? Ensure your token scope includes contacts.write.

Escalate

If problems persist, email support@myoperator.com or open a live chat (Help → Talk to Support).

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