If a client wants to have the same IVR service for both his numbers is it possible? If so, how do we achieve this?

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• If a client wants to have the same IVR service for both his numbers, is it possible? If so, how do we achieve this?

  ⚡Quick answer: Yes. Map each number to the same call flow/IVR entry point so inbound calls to any of those numbers play the same greeting and menu and follow the same routing rules. What it means Multiple inbound numbers (DIDs) are attached to one ...

• If a client wants to have the same IVR service for both his numbers is it possible? If so, how do we achieve this?

  Short answer: Yes. You can route calls from multiple phone numbers through one IVR flow for consistent greetings, menus, and reporting. Glossary: DID = Direct Inward Dialing number (your business phone number). On this page When to use this ...

• Guidelines for OTP for Service Numbers

  Since business client(s) are taking numbers for their business communication purposes. The service number helps clients to manage their calls coming on these numbers. In addition, they also wish to register the same number for other communication ...

• What are DID numbers?

  Applies to: Admins/Owners managing numbers. Outcome: Understand DIDs, choose Shared vs. Dedicated, set up a DID, and verify it works. Time to complete: 5–10 minutes. What is a DID? A Direct Inward Dialing (DID) number is a public phone number ...

• What happens if a client does not enter any input to the IVR?

  When client doesn’t enter a valid input to the IVR, then there could be 2 possibilities: The IVR menu (press 1 for sales, press 2 for support etc) will repeat. The call would automatically get transferred to one of the employees of the company. The ...