Is there a limit for adding the no. of Email IDs and the number for a contact?

Is there a limit for adding the no. of Email IDs and the number for a contact?

Use this guide when you need to store several ways to reach a customer (e.g., work and personal emails, office and mobile numbers) inside MyOperator —without creating duplicate contacts.</details>

Prerequisites

Requirement

Why it matters

Owner or Manager role

Only these roles can edit contacts.

Web browser: Chrome 96+, Firefox 91+, Edge 96+

Full feature support.

Stable internet connection

Prevents data-loss during save.

Steps

Step

Action

Expected Screen

1

Log in to your MyOperator panel.

Dashboard loads.

2

Click Manage ▸ Contacts.

Contact list appears.

3

Select an existing contact or click New Contact.

Edit pane opens.

4

In the Email section, click ➕ Add email.

New email field created.

5

Repeat for Phone using ➕ Add phone.

Unlimited fields can be added.

6

(Optional) Drag ⋮ to reorder or click 🗑️ to delete.

Fields rearranged/removed.

7

Click Save.

✅ “Contact updated successfully” banner.

Edge Cases & Limits

Scenario

System Behaviour

Adding 100+ fields

UI remains responsive; no hard cap.

Duplicate emails/phones

App warns: “This value already exists in another contact.”

Bulk import via CSV

Use comma-separated values in the Emails/Phones column. See Import Contacts guide.

Troubleshooting

Symptom

Cause

Fix

“Save failed” banner

Session timeout

Log out & back in; save again.

Field disappears after save

Browser cache

Hard-refresh (Ctrl + F5) and retry.

What’s Next?

  • Need to merge duplicate contacts? See Merge Contacts in MyOperator.
  • Want to import 1,000+ contacts? Read Bulk CSV Import Guide.
  • Looking to sync with Google Contacts? Follow Google Contacts Integration.

Escalation

Still stuck?

  1. Open a ticket at Help ▸ Support inside the dashboard.
  2. Mention error code or attach a screen recording.
  3. Our support team replies within 4 business hours.