Where can I find the Payments page in MyOperator, and what information does it show?
⚡Quick answer -
The Payment section shows a detailed summary of all billing and outstanding dues. It displays current usage, outstanding usage, prepaid amount adjustments, other charges, and the total amount due. Users can make instant payments by selecting or entering a top-up amount, or choose bank transfer. It also includes information about minimum balance and minimum top-up alerts, with an option to edit alert values.
Where to Find the Payment Page
- Log in to your MyOperator Dashboard.
- Go to Billing in the left sidebar.
- Click the Payments tab.
Alt text: Payments page
What You Can See and Do on the Payment Page
Section | What It Shows / Lets You Do |
Current Balance | Your remaining account credit (₹). |
Pay Now | Button to recharge your account manually. |
Recharge History | List of all past payments with date, method, and amount. |
Low Balance Threshold | Amount set to trigger alerts and auto-recharge. |
What is the difference between package rental and usage bills?
Charge Type | When You Pay | What It Covers |
Package Rental (fixed) | On your renewal date every month | The base price of your chosen Business Plan (e.g., Compact, Sedan, SUV) and the features/allowances bundled with it. |
Usage Bill (variable) | End of the same billing cycle | Pay-as-you-go items that exceed your plan’s included limits (extra SMS credits, extra storage, add-on minutes, etc.). |
Need Help?
- To adjust payment methods: Go to Billing > Settings.
- For TDS submissions: Email accounts@myoperator.com.
- For invoice discrepancies: Contact support@myoperator.com.
What You Can Expect
- Real-time visibility into your balance and payments.
- Easy access to GST-compliant invoices.
- Smarter billing with auto-recharge and low balance alerts.
Need Help?
For any billing-related issues, contact MyOperator Support at support@myoperator.com or use the in-app chat.
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