What are contacts?
What are MyOperator Contacts?
MyOperator Contacts are phone numbers saved in your MyOperator account for easy reference and efficient call management. You can store contacts regardless of whether the numbers belong to existing users or not.
Contacts can include:
- Customer phone numbers (for managing customer support or sales)
- Business partner phone numbers (vendors, suppliers, partners)
- Miscellaneous phone numbers (other relevant contacts)
When should you use Contacts?
Use Contacts when you want to:
- Quickly identify incoming or outgoing calls.
- Maintain organized customer or business records.
- Streamline call operations by identifying frequently called numbers.
Prerequisites
- Active MyOperator account with login credentials.
- Appropriate permissions to manage contacts (admin or authorized user).
How to Add Contacts
Follow this detailed guide to Add a New Contact in MyOperator.
Expected Outcome
After adding contacts, you will clearly see the contact name alongside phone numbers during incoming and outgoing calls, enhancing your team's communication and productivity.
Troubleshooting Common Issues
- Unable to add contacts: Verify you have sufficient permissions or contact your admin.
- Contacts not showing: Ensure the correct number format is used (include country code).
Related FAQs
Related Articles
Can I upload contacts?
Yes, you can upload contacts on your MyOperator panel. Just follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality, click on “Contacts”. 3. Click on "Upload contacts" and select a ...Can I upload contacts?
Yes. You can bulk‑import contacts from a CSV file using the Contacts → Manage Contacts → Import page. Before you start (prerequisites) Access: You must have permission to view and manage Contacts. Template: Use the Download template CSV on the Import ...What are contacts?
MyOperator contacts refer to a list of phone numbers which are added to your MyOperator account irrespective of whether the phone number added to the contact list is an existing user or not. It can be a list of: Customer phone numbers Business phone ...Who all can view my contacts?
In MyOperator, the visibility of your contacts depends on the settings you choose when adding or uploading them. Here are the options: Only Me: If you select the option "Only Me" under the visibility settings, then only you will be able to view those ...Who all can view my contacts?
Whichever contacts you upload or add can be seen by all the members in the company if you choose “Company” and only by you if you choose “Only Me”.