Who all can view my contacts?

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• Who all can view my contacts?

  In MyOperator, the visibility of your contacts depends on the settings you choose when adding or uploading them. Here are the options: Only Me: If you select the option "Only Me" under the visibility settings, then only you will be able to view those ...

• Can I upload contacts?

  Yes. You can bulk‑import contacts from a CSV file using the Contacts → Manage Contacts → Import page. Before you start (prerequisites) Access: You must have permission to view and manage Contacts. Template: Use the Download template CSV on the Import ...

• Is there any way, I can take a backup for all the contacts?

  When should I do this? Routine backup—keep a local copy of every contact. CRM migration—import MyOperator contacts into another system. Compliance—maintain off-platform archives for audit trails. Prerequisites Requirement Why it matters Admin or ...

• What’s the difference between Contacts and Users in MyOperator, and when should I create each?

  ⚡ Quick answer User → Someone in your team who receives calls from your IVR or logs into the MyOperator dashboard. Requires: licence, role, extension number, and dashboard access settings. Contact → A saved phone number used for caller ID, customer ...

• What’s the fastest way to create, search, import & manage Contacts—including multiple phone numbers, email IDs, and Custom Fields—in MyOperator?

  ⚡ Quick answer - Go to the MyOperator panel → Contacts on the left navigation bar to see every customer profile in one list. Use the search bar to find anyone by name or phone. Add contacts automatically (from incoming chats or CSV uploads) or ...