How much does it cost to buy a DID (Direct-Inward-Dialing number) in MyOperator?

How much does it cost to buy a DID (Direct-Inward-Dialing number) in MyOperator?

⚡Quick answer -

Expect two charges per DID: a one-time setup fee of ₹1,000 and a monthly rental of ₹200. Taxes are additional. Buying in bulk, choosing vanity numbers, or purchasing mid-cycle can change the total—see details below.

When should I use this guide?

Read on if you want to

(a) budget for a new DID,

(b) Compare single vs. bulk purchases, or

(c) understand proration, renewals, and edge-case fees before clicking “Confirm” in the dashboard.


1. Price components

Charge type

Amount (per DID)

When billed

Setup fee

₹1,000 (one-time)

Immediately on purchase

Monthly rental

₹200

First bill cycle + every renewal

Taxes & statutory fees

As per the jurisdiction

Added to each invoice


2. Cost calculator

Single DID, Month 1:₹1,000 setup + ₹200 rental = ₹1,200 (+ taxes)

Bulk (n DIDs), Month 1:(₹1,000 + ₹200) × n = ₹1,200 × n (+ taxes)

From Month 2 onward:₹200 × n (+ taxes)

Copy-paste formula:

Total_Month1  = 1200 * <number_of_DIDs>Total_Month2+ =  200 * <number_of_DIDs>

3. Where to see the price before you buy

  1. Dashboard → Manage → DIDs → Add New.
  2. Filter by region/prefix and select a number.
  3. Review the setup fee, rental, and tax line on the confirmation pop-up.
  4. Click Confirm only if the total matches your budget.

4. Billing & renewals

• Setup fee is charged once at purchase; rental is billed every month.

• First-month rental may be prorated if your account bills on calendar months.

• Releasing a DID stops future rental; the current billing period is not refunded

• Invoices/receipts: Dashboard → Billing → Invoices.


5. Edge cases—when prices change

  1. Compliance/KYC: Some regions need documents; fees appear only after approval.
  2. Vanity or premium numbers: Higher setup and/or rental fees apply.
  3. Bulk-purchase discounts: Available for large orders—request a quote.
  4. Port-in vs. buy: Porting an existing number follows a separate fee table.
  5. Usage charges: Call minutes, recordings, and add-ons are billed separately.

6. Examples

Scenario

Month 1 total

Month 2 onward

1 DID

₹1,000 + ₹200 = ₹1,200 (+ taxes)

₹200 (+ taxes)

5 DIDs

(₹1,200 × 5) = ₹6,000 (+ taxes)

₹200 × 5 = ₹1,000 (+ taxes)

Mid-month buy*

₹1,000 + prorated rental

₹200 (+ taxes)


7. Troubleshooting

Common questions:

• “Price for my region is blank.” → Number out of stock or KYC pending—open a ticket.

• “Charged but DID inactive.” → Check Provisioning status; attach invoice in ticket.

• “Invoice higher than expected.” → Review taxes, proration, or add-ons.


Keywords: MyOperator DID pricing, setup fee, monthly rental, bulk DID cost, DID taxes

    • Related Articles

    • What is Direct Dialing? How is it beneficial to me?

      | When & Why You’d Use Direct Dialing Direct Dialing—also called Direct Inward Dialing (DID)—gives every employee, team, or campaign its own public phone number so callers reach the right person instantly (no reception desk, no “Press 1 for Sales”). ...
    • How can I buy a DID for my MyOperator account?

      Short answer: You can purchase a new DID from the dashboard, choose a region/prefix, review the recurring rental and setup price, and activate it for routing to your IVR/teams. On this page What you need first (prerequisites) Buy a DID in the ...
    • How to enable or disable direct dialing and how can I use it?

      ⚡Quick answer - Direct Dialing lets callers bypass your IVR and connect straight to a specific agent extension. Admins can toggle it in Calls → Design Callflow → Advanced Settings → Inbound Settings → Direct Dialing. Callers who know an extension can ...
    • What is Direct Dialing? How is it beneficial to me?

      Direct dialing is a feature that allows a caller to connect directly with an agent in your organization. However, for direct dialing, the caller should know the extension number of that particular user. Suppose customer A wants to call a particular ...
    • How can I buy a DID for my MyOperator account?

      1. Login to MyOperator and click on manage from the top menu. 2. Select DID’s. 3. Click on Add new. 4. Enter your region. 5. Enter one of the groups. 6. Click on continue. 7. Check the number cost and monthly rent and confirm it. 8. It will appear in ...