This guide explains which Android devices are most compatible with the MyOperator Call Recording app, common limitations (Android 10–14, Pixel devices), and how to verify that two-way audio recording works reliably.

When to use this guide

Use this article if you want to:

• Check whether your phone supports reliable two-way call recording.
• Understand recording limitations on Android versions and brands.
• Troubleshoot low volume, one-sided audio, or missing recordings.
• Learn how to confirm successful recording setup.

Requirements & Limitations

Before checking compatibility, note the following:

• Android only: iOS does not allow native call recording (Apple policy).
• Android version:
• Android 8–9: Full support on most devices.
• Android 10–14: Recording APIs are restricted; some devices only allow microphone-based capture (lower quality or one-sided audio).
• Pixel devices: Limited/Not supported on Android 12–14.
• Dual-SIM: Supported, but mapping accuracy may vary.
• VoIP apps (WhatsApp, Skype, Teams): Not supported due to OS restrictions.
• Headsets: Bluetooth/wired headsets may cause low volume.
• Battery optimizers: Some OEMs restrict background recording—disable optimizations for MyOperator.

How to Check Compatibility

1. Visit the official compatibility list:
   👉 MyOperator Compatibility List
   What you’ll see:
• Top-rated compatible devices (Excellent/Good/Moderate/Limited).
• Devices with known issues.
• Android version workarounds.
• Dual-SIM notes.
2. Install the latest app from the Google Play Store.
3. Grant permissions:
• Phone, Microphone, Notifications
• Accessibility Service → MyOperator Call Recording → On
4. Exclude from battery optimization:
• Settings → Battery → Battery optimization → All apps → MyOperator → Don’t optimize

Verify Recording Works (Expected Outcome)

1. Place a 30–60 second test call.
2. Open MyOperator Dashboard → Recordings.
3. Confirm:
• The recording appears within 1–2 minutes.
• Both caller and receiver voices are audible.
• SIM slot and timestamp are correct.

If these checks pass → your device is compatible.

Troubleshooting

• No recording appears → Check internet connection and background permissions.
• One-sided/low volume → Switch to microphone capture, increase call volume, avoid Bluetooth.
• Missing SIM tags → Enable dual-SIM permissions and set default SIM for calls.
• Recording stops after updates → Re-check permissions and battery optimization settings.

Recent Sample Compatible Models

📸 Screenshot example: Compatibility chart in MyOperator Help Center
Alt text: “Compatibility table showing Samsung A52s rated Excellent.”

Related Articles

• Grant microphone & phone permissions on Android
• Fix low or one-sided call recordings
• Set up dual-SIM mapping in MyOperator

Contact Support

If your device is not listed, email us:

📧 support@myoperator.co (Subject: Device Compatibility Check)
Include:

• Device brand + exact model (e.g., SM-A528B)
• Android version + patch level
• Region/carrier
• Dual-SIM status
• Headset or VoIP requirements

We’ll check internal results, share workarounds, or provide a test build.