✅ Answer: To integrate NoPaperForms (NPF) with MyOperator, both technical and functional components need to be aligned. Below is a step-by-step guide to the requirements and setup process: ? 1. Feature Configuration in MyOperator Before starting the ...
? Table of Contents Overview Key Details to Share with NPF Step-by-Step Process for Sharing the Details Final Checklist Before Sharing Details FAQs Related Articles ? Overview To integrate MyOperator with NoPaperForms (NPF), specific technical ...
? Table of Contents Overview Call Flow Logic Key Benefits of the Logic Expected Outcomes Troubleshooting & Notes FAQs Related Articles ? Overview The NPF (NoPaperForms) integration with MyOperator creates a smart call routing and CRM sync ...
? Table of Contents Overview Step 1: Enable Required Features in MyOperator Step 2: Gather and Share Integration Details with NPF CRM Team Step 3: Configure Webhooks in MyOperator Step 4: Create and Configure the IVR Call Flow Step 5: Outgoing Call ...
When someone calls the service number, MyOperator will check if any counsellor is assigned to the caller or not. If assigned, it will dial the same counsellor. If the counsellor is not picking up the call, then normal IVR will be played and in case ...