What is “Incoming SMS”?

Incoming SMS is a special feature of MyOperator that gives your customers the privilege to connect with you through SMSes. In addition to making calls, they can now get their queries resolved by sending SMSes on your Virtual number.

Note: Incoming SMS is applicable only for GSM (Global System for mobile) sims.

If you have a Toll free number and want to view the details of the SMSes you receive, refer to the FAQ “Can I receive SMSes on my Toll free number?”

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• Incoming SMS

  Old configuration Customers could contact your business only by calling on your Virtual number. New update Customers can now reach out to you by sending SMSes on your Virtual number. Note: The details of the SMS you receive can be viewed on the ...

• Do I need to pay extra for the incoming SMS feature?

  Yes, you need to pay extra for the incoming SMS feature/ service. To know more on this, please contact your designated accounts manager or write a mail on support@myoperator.co MyOperator is an initiative towards making call management easy for small ...

• After call SMS (Custom)- Rule Overlap

  Users can create multiple rules based on different criteria like a particular user or department to which the call was routed, incoming/outgoing, connected/missed, etc. Because of the customization, there are scenarios where two or more different ...

• SMS Length Calculation

  The length of the SMS is calculated as per the table below: GSM 7 Bit Alphabet No. of Characters in SMS Content No. of SMS Considered 160 Characters (Standard SMS) 1 SMS 306 Characters (Multi-part SMS) (2 *153 characters) 2 SMS 453 Characters ...

• SMS Length Calculation

  The length of the SMS is calculated as per the table below: GSM 7 Bit Alphabet No. of Characters in SMS Content No. of SMS Considered 160 Characters (Standard SMS) 1 SMS 306 Characters (Multi-part SMS) (2 *153 characters) 2 SMS 453 Characters ...