What should I do if the call logs are showing incorrect timings/data?
Identify that call logs showing incorrect data only for connected calls, only on missed calls, only on voicemail calls, or for all types of calls.
- Check also what is wrong in the call logs (duration, timings, landing users data, callers number, department etc).
- Check the time zone settings on the MyOperator panel under Manage-> design Call Flow-> Advance Settings- Inbound Settings
- Check the date and time settings of the system and still if it is not fixed,inform your account manager regarding the issue. Or write to us at support@myoperator.co.
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