Where can I find the Live call widget?

To find the live call widget, follow these easy steps:

1. Click on “Logs” at the top of your MyOperator dashboard.

2. On the bottom left is the "Live call widget".

• Related Articles

• Where can I find the Live Call Widget in MyOperator?

  ⚡Quick answer - Open the Web Panel → Call Logs. The Live Call Widget appears in the bottom-left corner (or on the Live Calls page in newer layouts) whenever at least one call is active. When should I use this guide? Review these steps if you need ...

• What is a live call widget?

  The Live Call Widget is a real-time tool in MyOperator that helps you manage active calls without leaving your dashboard. See live call details: Caller number, assigned agent, real-time call duration. Take action mid-call: Transfer, Hang Up, Add ...

• What are the new features in the live call widget?

  What’s new Call Transfer: Move a live call to another agent or department from the web panel. Real-time Call Duration: See an on-call timer in the widget. Hang Up from Web Panel: End a call from the dashboard when landlines don’t auto-disconnect. Add ...

• How can I transfer ongoing calls from the live call widget?

  Use the Live Call widget in Call Logs to transfer an active call to another user (internal transfer). In this article Before you start Steps: Transfer a live call What happens after transfer Troubleshooting Before you start Who can do this: Users ...

• When I can transfer a call directly from the web panel?

  You can transfer an active call from the Live Call widget in Call Logs to another user or department (internal transfer). Calls that are only ringing or already ended can’t be transferred. In this article Eligibility: When transfer is allowed Before ...