CRM
Can we Integrate MyOperator with Zoho CRM?
Yes,We can integrate MyOperator with Zoho CRM. -Zoho CRM -Zoho One -Zoho Bigin -Zoho Desk Zoho Sales CRM is the end-to-end customer engagement suite with all the sales, marketing, and support apps your customer-facing teams need to engage across ...
Input Node (Public)
Overview MyOperator is designed with simplicity in mind, most of our customers can do most of the stuff from the MyOperator panel itself. But, MyOperator IVR designer may not be enough to handle every kind of IVR flow, especially with customers ...
In-Call Webhook
Overview Webhooks are HTTP callbacks that receive notification messages for events. MyOperator uses webhooks to notify your application any time a call event happens in your account. For example, if a call has been received by your agent, you will ...
After Call Webhook
Overview Webhooks are HTTP callbacks that receive notification messages for events. MyOperator uses webhooks to notify your application any time a call event happens in your account. For example, if a call has been received by your agent, you will ...
How a webhook works?
The following image can explain how a webhook work. Now lets see what are the steps to be followed: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the funtionality section click on “API integration”. 3. From the left list, ...
What is webhook?
Webhook is HTTP push API, delivers real-time call information to other applications. It is an incredibly useful and a resource-light way to implement event reactions. Web hooks provide a mechanism where by a server-side application can notify a ...
How can i add ‘ivr’ as an item under the type field?
To add ivr as an item under the type field, follow the steps mentioned below: 1. Login to Freshdesk. 2. Click on “Admin” at the top. 3. Go to general settings and click on “Ticket field”. 4. Click on “Type”. 5. Click on “Add item” at the bottom of ...
What is Pipedrive and what is the benefit of integrating MyOperator with Pipedrive?
Pipedrive is a CRM software that helps businesses manage their sales activities to generate revenue. When you integrate MyOperator with Pipedrive, you will get to know the status (missed, connected and voicemail), start time, duration and recordings ...
What information do I need to provide to sync MyOperator’s data into Pipedrive?
You only need to provide the details of your API key/ token to sync MyOperator’s data into your Pipedrive CRM. Alternatively, you can click on the link given below to find your API key/ token: https://app.pipedrive.com/settings#api
How do I find my API key?
To find your API key, follow the steps mentioned below: 1. Login to Freshdesk. 2. Click on the “Logo” at the top right. 3. Click on “Profile Settings”. 4.Your “API Key” is on the bottom left of the page.
What is Freshdesk and what is the benefit of integrating MyOperator with Freshdesk?
Overview Freshdesk is a cloud-based customer support platform that enables companies of all sizes to improve their customer services. MyOperator and Freshdesk integration When you integrate Freshdesk with MyOperator, all your MyOperator logs get ...