Basic
How can an agent initiate a new WhatsApp conversation with a customer?
⚡Quick answer - Agents must start every new outbound WhatsApp conversation with a Meta-approved message template. Free-form messages are only allowed after the customer replies and remain permissible for 24 hours from that reply. When should I use ...
How much time will be take to activate outbound calls on dnd numbers?
⏱️ Outbound calling to DND-registered numbers is usually activated within 2 working days after your documents are approved by MyOperator’s compliance team. ? What You Need to Do 1. Submit Required Documents For Individuals / Proprietorship Owners: ...
Terms to do outgoing call from MyOperator
Telecom Regulatory Authority of India (TRAI) has put forth clearly defined UCC Guidelines to be followed by all Telecom Operators, Service Providers and Customers. This agreement is in line with these UCC guidelines and needs to be mandatorily signed ...