Where can I download the sample CSV/XLSX template for uploading contacts to a campaign?
⚡Quick answer-
On the Campaign Creation page, click “Download Sample File” in the Audience / Upload Contacts section. A pre-formatted .xlsx or .csv file containing the correct headers (name, phone_number, amount, date) downloads instantly.
When should I use this guide?
Use it before preparing your audience list so you can copy data into the exact column structure MyOperator expects, avoiding upload errors.
1. How to download the sample file
- Open Campaign Creation.
- In Audience / Upload Contacts, click Download Sample File (or Download Template).
- A pre-formatted
.xlsxor.csvsaves to your computer.
Alt text: downloading the CSV file
2. What’s inside the sample file
Column header | Description |
Name | Recipient’s full name (optional) |
Phone Number | WhatsApp number in international format (mandatory) |
Amount (optional) | Variable value (e.g., payment, invoice) |
Date (optional) | Delivery or event date |
Name and Phone Number are mentioned in the sample file by default. You can add optional columns like amount and date align with template variables ({{1}}, {{2}}) for personalisation.
3. Best practices
• Always keep the exact column headers.
• Save your audience as .csv or .xlsx before upload.
• Fill every Phone Number and other fields improve personalisation.
• Match optional columns to template variables for smooth mapping.
4. Common issues to avoid
Mistake | Problem caused |
Renaming or deleting mandatory columns | Upload fails |
Extra characters in numbers (spaces, dashes, symbols) | Numbers rejected |
Blank rows | Validation errors |
Mixing formats (local 10-digit numbers instead of 91XXXXXXXXXX) | Campaign blocked |
5. Summary
• The sample file is your blueprint for uploads.
• Name and Phone Number field is mandatory, other fields are optional but boost personalisation.
• Use the provided headers and formats to pass validation without errors.
Keywords: sample Excel file, sample CSV, audience upload template, download template, MyOperator
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