Can I make a single Call flow for multiple languages?
Yes, you can make single Call flow for multiple languages by adding “Language node”.This Node is used to add a new language to the IVR. A particular IVR can be played in multiple languages.
- ”language” is available in your IVR flow, under “+” option in front of ‘menu’.
- You will get option to add language, in fact multiple languages can be added by repeating above mentioned step again and again.