Can I make a single Call flow for multiple languages?
Yes, you can make single Call flow for multiple languages by adding “Language node”.This Node is used to add a new language to the IVR. A particular IVR can be played in multiple languages.
- ”language” is available in your IVR flow, under “+” option in front of ‘menu’.
- You will get option to add language, in fact multiple languages can be added by repeating above mentioned step again and again.
Related Articles
Can I make a single Call flow for multiple languages?
Quick Facts Details When to use You want callers to hear prompts in their preferred language without creating separate IVRs. You need • Admin access • Audio files or Text-to-Speech (TTS) for every language • An existing call flow to edit Outcome A ...
What is Call flow Setup?
Short answer: Call flow setup is how you design the path an incoming call takes—greetings, menus (IVR), routing to departments/queues/users, business-hours logic, and fallbacks. A well‑structured flow helps callers reach the right person quickly and ...
How does a Contact based Call flow work?
A Contact-based Call Flow lets you create a custom call experience for specific phone numbers already saved as contacts in your MyOperator account—typically used for repeat customers, VIP clients, or internal staff. ? When should I use a ...
How can I view and update timings and working days of my call flow?
Open Design Callflow in the MyOperator panel, select the call flow, click Edit, change the schedule (start/end times, working days, special schedules for weekends/holidays), Preview the behavior, then Save → Publish. Full steps and examples below. ...
How can I test if the Call flow is working?
Short answer: Use Preview in the MyOperator panel to place a test call to your phone and hear the IVR prompts before publishing. Table of contents Prerequisites Test your call flow (Preview) — 7 steps What to verify during the test Optional: live ...