Can I rearrange button positions?

Can I rearrange button positions?

Yes.
When creating or editing a WhatsApp template in MyOperator, you can easily reorder buttons using the built-in drag-and-drop interface in the template builder.


šŸ” How to Rearrange Buttons

  1. Open the Buttons section of your template.
  2. Hover over the button you want to move.
  3. Click and drag the reorder icon (☰ or similar).
  4. Drop it into the desired position.
  5. āœ… Review the new order before submitting the template for approval.

āš ļø Important Notes

  • šŸ”„ Reordering works only within the same button type group:
    • Quick Reply buttons can be reordered among themselves.
    • CTA (Call-to-Action) buttons such as Phone / URL can be reordered among themselves.
  • 🚫 You cannot move a Quick Reply button below a CTA button or vice versa.
  • 🧭 Final button order directly affects the user experience—it should reflect a logical sequence (e.g., Confirm → Reschedule → Cancel).

āœ… Best Practices

  • Put the primary action first (e.g., ā€œConfirmā€).
  • Group similar responses together (e.g., all appointment-related quick replies).
  • Test the flow to ensure it feels intuitive to end users.

šŸ“Ž Related FAQs


✨ Pro Tip: Keep your button labels short and action-oriented—this improves clarity and prevents truncation on smaller screens.