How does MyOperator protect my data and ensure it isn’t sold or misused?

How does MyOperator protect my data and ensure it isn’t sold or misused?

⚡Quick answer -

MyOperator builds trust for multiple reasons, which are explained below:

When should I use this guide?

Read this before you commit critical call-handling or customer-support traffic to MyOperator and need hard facts—reviews, certifications, and guarantees—to share with management or procurement.

1. Security, Privacy & Compliance

  • ISO/IEC 27001:2013 compliant – follows global information-security standards.
  • Zero major security incidents reported – clean public track record.
  • Data encryption & secure protocols – protect calls, logs, and customer data.
  • Role-based access control (RBAC) – only authorised users can access sensitive data.
  • Multi-factor authentication & audit logs – prevents unauthorized access.
  • Clear data-protection practices – documented guidance for handling recordings & logs.
  • Compliance with TRAI & DoT – follows Indian telecom rules, consent, DND & UCC guidelines.
  • Support for privacy features – number masking, access restrictions, and data masking.

2. Reliability, Redundancy & Uptime

  • 99.99% uptime SLA – formal availability commitment.
  • SLA credits available – compensation if uptime drops below SLA.
  • Multi-operator redundancy – automatic failover if one telecom route fails.
  • Multi-geography redundancy – infra spread across regions for higher resilience.
  • Cloud-based architecture – no hardware dependency, higher business continuity.
  • Continuous monitoring – issues detected and resolved quickly.
  • Full admin access to logs, billing, and recordings

3. Market Credibility & Social Proof

  • 12,000+ customers – large adoption across industries.
  • Trusted by well-known Indian brands – proof of enterprise usage.
  • Positive Google & Capterra reviews – strong on ease of use & IVR/call routing.
  • Balanced G2 feedback – good for SMBs; highlights strengths & limits.
  • Trustpilot presence – mix of reviews indicating authentic usage.
  • Case studies & testimonials – real business impact stories.

4. Transparency, Documentation & Governance

  • Public SLA & terms – clear commitments and responsibilities.
  • Security & privacy documentation available – policies, guidelines, controls.
  • Defined data retention & residency – clear storage & archival rules.

5. How to verify for yourself

  1. Start a free trial → (no card required).
  2. Schedule a 15-minute demo → for a guided security walk-through.
  3. Contact us:

Email: support@myoperator.com

Phone: +91 81029 81029 (Mon–Sat, 9 AM–7 PM IST)