⚡Quick answer -

MyOperator builds trust for multiple reasons, which are explained below:

When should I use this guide?

Read this before you commit critical call-handling or customer-support traffic to MyOperator and need hard facts—reviews, certifications, and guarantees—to share with management or procurement.

1. Security, Privacy & Compliance

• ISO/IEC 27001:2013 compliant – follows global information-security standards.
• Zero major security incidents reported – clean public track record.
• Data encryption & secure protocols – protect calls, logs, and customer data.
• Role-based access control (RBAC) – only authorised users can access sensitive data.
• Multi-factor authentication & audit logs – prevents unauthorized access.
• Clear data-protection practices – documented guidance for handling recordings & logs.
• Compliance with TRAI & DoT – follows Indian telecom rules, consent, DND & UCC guidelines.
• Support for privacy features – number masking, access restrictions, and data masking.

2. Reliability, Redundancy & Uptime

• 99.99% uptime SLA – formal availability commitment.
• SLA credits available – compensation if uptime drops below SLA.
• Multi-operator redundancy – automatic failover if one telecom route fails.
• Multi-geography redundancy – infra spread across regions for higher resilience.
• Cloud-based architecture – no hardware dependency, higher business continuity.
• Continuous monitoring – issues detected and resolved quickly.
• Full admin access to logs, billing, and recordings

3. Market Credibility & Social Proof

• 12,000+ customers – large adoption across industries.
• Trusted by well-known Indian brands – proof of enterprise usage.
• Positive Google & Capterra reviews – strong on ease of use & IVR/call routing.
• Balanced G2 feedback – good for SMBs; highlights strengths & limits.
• Trustpilot presence – mix of reviews indicating authentic usage.
• Case studies & testimonials – real business impact stories.

4. Transparency, Documentation & Governance

• Public SLA & terms – clear commitments and responsibilities.
• Security & privacy documentation available – policies, guidelines, controls.
• Defined data retention & residency – clear storage & archival rules.

5. How to verify for yourself

1. Start a free trial → (no card required).
2. Schedule a 15-minute demo → for a guided security walk-through.
3. Contact us:

Email: support@myoperator.com

Phone: +91 81029 81029 (Mon–Sat, 9 AM–7 PM IST)