How can I view the details of my account usage directly from the web panel?
When should I use this?
Use these steps whenever you need to confirm how many call minutes, users, or SMS credits you have left before the next billing cycle.
Prerequisites
- Your login email must have Admin or Billing permission.
- Supported browsers: Chrome, Edge, Firefox, Safari – latest two versions.
Tip: On mobile, tap the ☰ menu first, then follow the same labels.
Step-by-step
- Sign in to the MyOperator dashboard
https://panel.myoperator.com/login - In the upper-right corner, click Account Options
- Select Account Usage.
- Review the table:
- Feature (e.g., Incoming Minutes)
- Allocated units in your plan
- Consumed units used so far
A progress bar highlights anything over 90 % usage. - Scroll to the footer to see Next Billing Date and a shortcut to Upgrade Plan if you’re low on credits.
Expected result
You can immediately tell whether any feature is close to its limit and how many days remain until renewal.
Edge cases & troubleshooting
Symptom | Cause | Fix |
Account Usage not visible | You’re logged in as an Agent | Ask an Admin to grant “Billing” rights |
Numbers don’t refresh after calls | Browser cache | Hard-refresh (Ctrl + Shift + R) or re-login |
Error 500 | Temporary outage | Check status.myoperator.com then retry |
Related Articles
When I can transfer a call directly from the web panel?
You can transfer an active call from the Live Call widget in Call Logs to another user or department (internal transfer). Calls that are only ringing or already ended can’t be transferred. In this article Eligibility: When transfer is allowed Before ...Where can I view my current account usage/excess usage?
1. Login to your MyOperator panel, using your super admin credentials, and click on “Account usage” from “Account Option” on the top right. 2. Find your account usage here.How can we identify whether a person added a user or a Pro user directly from the web panel?
Short answer: You can identify a Pro user (panel access enabled) from Manage → Users at a glance, or by opening Edit on a specific user and checking the Panel Access / Pro control. Pro users can sign in to the web panel and use features allowed by ...Can I view the details of the SMS messages I receive in MyOperator?
Short answer: Yes. Use Logs → Advanced → Keyword → SMS Received to see incoming SMS with time, sender number, and message content. ? At a glance Item Details Audience Users who need to check incoming SMS records Role/Permission Access to Logs in ...How can I block a caller directly from the web panel?
If you're getting spam, telemarketing, or unwanted calls through your MyOperator number, you can block the caller easily from your web dashboard. You have two methods: ? From Call Logs (after the call happens) ? From Block List (preemptively) ✅ ...