How do I install the MyOperator WhatsApp Connector on Shopify and link my verified WhatsApp number?
⚡Quick answer -
Install the app from the Shopify App Marketplace via the Ecomm+ menu in your MyOperator panel, grant Shopify permissions, enter your store URL, authenticate with your MyOperator Company ID + API Token, then pick and verify the WhatsApp number you want to use. The whole flow takes about 5 minutes if you already have a verified WhatsApp Business Account (WABA).
When should I use this guide?
Use it the very first time you connect a Shopify store to MyOperator so you can start sending automated WhatsApp messages for order updates, COD confirmations and abandoned-cart recovery.
1. Prerequisites checklist
Item | Why do you need it |
Active MyOperator account | Integration starts inside the panel |
Verified WABA linked to MyOperator | Required to send official WhatsApp messages |
Shopify Admin access | Lets you install apps and grant permissions |
3. Step-by-step installation
3.1 Start from MyOperator
- Log in to your MyOperator panel.
- Click Ecomm+ in the left menu.
- You are automatically redirected to the Shopify App Marketplace listing for the MyOperator WhatsApp Connector.
Alt text: Redirection to the Shopify page
3.2 Install and grant permissions in Shopify
- Click Install.
- Shopify shows a permissions page—review and click Approve.
- Shopify redirects you to the configuration page inside MyOperator.
3.3 Enter your Shopify store URL
• If the URL isn’t auto-fetched, type it in and click Submit.
• This creates a secure connection between your store and MyOperator.
Alt text: Enter your Shopify URL
3.4 Authenticate your WABA
- Enter your Company ID and WhatsApp API Token where prompted.
- Click Verify to authenticate the API connection.
Alt text: Authentication of WABA functionalities
3.5 Select and verify your WhatsApp number
- A list of active WhatsApp numbers appears.
- Choose the number you want Shopify to use.
- Click Verify and Continue—the connector confirms the link.
Alt text: WhatsApp Number Selection and Verification
3.6 Review the configuration dashboard
• You land on a dashboard showing your connected store and WhatsApp number.
• Click Save if you make any changes.
Alt text: Configuration and management
4. When can the install fail?
• Unverified WABA – the app won’t authenticate without a verified WhatsApp Business number
• Wrong Company ID or API Token – credentials must match those in your MyOperator account.
• Shopify permissions denied – the connector can’t work without the requested scopes.
• Skipping number verification – messages won’t be sent until at least one number is verified.
5. Next steps after a successful install
- Create and approve the WhatsApp message templates you’ll need (order placed, cart reminder, COD, etc.).
- Configure automation workflows in Ecomm+ → Workflow (see related article below).
- Place a test order to confirm messages arrive on WhatsApp.
Keywords: MyOperator Shopify installation, WhatsApp connector setup, WABA authentication, Company ID, API token, verify WhatsApp number
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