How to recharge your account from the MyOperator panel using the billing option?

How to recharge your account from the MyOperator panel using the billing option?

⚡Quick answer -

You can easily recharge your MyOperator account balance through the Billing section in your dashboard. Follow these steps:


Step-by-Step Guide

  1. Log in to Dashboard
  2. Navigate to the Billing Section
    • From the left-hand sidebar, click Billing.
  3. Open the “Payments” Tab
    • View your current balance and recharge history.
    • Enter Recharge Amount
      • Type in the amount you wish to add to your account.
  4. Click “Pay Now”
    • Select the Pay Now button under the Payment section.

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Alt text: Recharging account

  1. Choose a Payment Method
    • Options include Credit/Debit Card, UPI, Net Banking, or Wallets.

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Alt text: Payment options

  1. Complete the Payment
    • Follow secure on-screen instructions to finalise your payment.
  2. Confirmation
    • Your balance updates instantly upon success.
    • You’ll also receive an email receipt.

What You’ll See in Billing

Section

Description

Current Balance

Shows your available credits (₹).

Recharge History

Displays previous payments with date & method.

Invoice Downloads

Provides GST-compliant receipts in PDF format.


Expected result & confirmation

  • Invoice status changes to Paid within 60 seconds (online methods) or once funds settle (offline).
  • A payment‑received email arrives in your admin inbox.
  • Services remain uninterrupted, or—if previously suspended—are reactivated within 15 minutes.

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Missed‑payment timeline & consequences

Day

Action

0 (Due date)

Invoice turns Overdue; first reminder email.

Day 7

SMS + email reminders.

Day 15

Outbound calls blocked; inbound continues.

Day 30

Service suspension: all numbers inactive, dashboards locked.

Day 60

Data archived; recovery fee applies.

Day 90

Data permanently deleted.


Troubleshooting

  • Recharge not reflecting? Wait up to 10 minutes, then refresh the dashboard.
  • Transaction failed? Try a different method or contact support@myoperator.com.
  • Need an invoice? Go to Billing > Invoices > Download PDF.

Pro Tips

  • Enable Auto-Pay in Billing > Recurring Payment Setup to prevent interruptions.
  • Set a Low Balance Alert in your dashboard for reminders.

Need Help?

For billing or payment issues, contact MyOperator Support at support@myoperator.com or use the in-app chat.