I want all my call details via email. How can I subscribe for it?

I want all my call details via email. How can I subscribe for it?

Use this when you want a once-a-day summary of recent call activity delivered automatically.

Prerequisites

  • Access to the web dashboard and the Reports → Call Reports page.
  • To add other recipients, your role must allow managing report subscriptions. If you don’t see Settings, contact your workspace admin.
Copy-paste path: Reports > Call Reports > Settings
Direct link (if enabled): https://in.app.myoperator.com/reports

Steps: Subscribe to daily call reports

  1. Open the dashboard and go to Reports → Call Reports.image.png
  2. Click Settings.
  3. Under Recipients, select yourself and any users who should get the report.
  4. Under Delivery method, choose Email, SMS, or both.
  5. Set the Preferred delivery time (check the time zone shown on the page).
  6. Click Save. A confirmation banner will appear when your changes are saved.

Result: What you’ll receive

  • A daily call report sent at the time you set.
  • The first report typically arrives within the next 24 hours after saving your settings.

Troubleshooting

  • Can’t find Settings? You may not have permission to manage report recipients. Ask your workspace admin.
  • Not receiving emails? Check Spam/Junk, add the sender to your allowlist, and confirm your account email is verified.
  • Not receiving SMS? Confirm your mobile number in your profile and that SMS is supported for your number.
  • Wrong time? Verify the account or report time zone and your selected Preferred delivery time.
  • Still stuck? Contact Support (include a timestamp of when you expected the report).

Examples

  • Example setup: Recipients — You, Priya; Delivery — Email + SMS; Time — 6:30 PM (IST).
  • Change later: Return to Reports → Call Reports → Settings, adjust recipients/method/time, then Save.

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