Is OBD similar to a Click ‘o’ call feature?
Outbound Dialer is an enhancement of the Click ‘O’ call feature. The Click ‘O’ call feature allows you to call a particular customer directly from the MyOperator web panel. Whereas, with an OBD you do not need to call each customer individually, you just have to queue a list of contact numbers through the API and the entire process of generating outbound calls is automated.
How to make outgoing calls via MyOperator (Click to call and Dialer app)
MyOperator is giving facility to make outgoing calls via MyOperator. You and your team can initiate calls from the mobile app, web panel, and CRM MyOperator provides a Caller-ID to make outgoing calls, Caller-ID is the number that displays on ...
What is Click-o-call ?
Click O call is a special feature of MyOperator that allows you to call a particular caller, directly from the web panel. It helps you connect with those customers whose call you missed previously with just a click. To initiate a call, just follow ...
Overview Webhooks are HTTP callbacks that receive notification messages for events. MyOperator uses webhooks to notify your application any time a call event happens in your account. For example, if a call has been received by your agent, you will ...
What is Live Call Transfer Auto-dialing feature?
Live Call Transfer Auto-dialing feature is an advanced feature added which ensures auto - connectivity of calls in case a user is busy or is unavailable to take calls. This is how it works: Suppose, you have caller A and 2 MyOperator Users, B and C. ...
What is the benefit of using an OBD?
The benefit of using an OBD is that it helps in: Saving Time: It automatically generates outbound calls to customers from the contact list queued by you. In other words, if you want to call 100 customers, you do not need to call each customer ...