Is there any way, I can take a backup for all the contacts?

Is there any way, I can take a backup for all the contacts?

When should I do this?

  • Routine backup—keep a local copy of every contact.
  • CRM migration—import MyOperator contacts into another system.
  • Compliance—maintain off-platform archives for audit trails.

Prerequisites

Requirement

Why it matters

Admin or Manager role

Only these roles can see the Export button.

Desktop browser

Full contact-export is available only on the web panel (mobile app currently supports view-only).

Stable internet

The CSV file is generated in real time. Large accounts (>50 k contacts) may take a few minutes.

Step-by-step (Web Panel)

  1. Sign in at https://app.myoperator.com.
  2. From the top bar, choose Manage › Contacts.
  3. Click Actions (top right) and select Export › All contacts.
  4. A CSV file named myoperator-contacts-YYYY-MM-DD.csv downloads automatically.
    • File contains: Name, Number, Email, Tag, Owner, Created At.
  5. Open or import the CSV into Excel, Google Sheets, or any CRM that accepts CSV.

Expected result

  • You receive a CSV with one row per contact.
  • No data is removed from MyOperator; this is a read-only export.

Troubleshooting & Edge Cases

Symptom

Likely cause

Fix

Export button missing

You’re logged in as User role

Ask an Admin to elevate your role.

File is empty

No contacts match current filter

Clear all filters before exporting.

Download stalls

>50 k contacts or slow network

Wait up to 5 minutes; try a wired connection if possible.

Next steps

  • Import contacts into MyOperator – see [How do I import a contacts CSV?]
  • Bulk delete duplicates – see [Merge or delete contacts]
  • Still stuck? Email support@myoperator.com or use in-app chat (24 × 7).

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