What is "call status: Not reachable" and how do I solve this?
Call status not reachable indicates that the dialed number was not reachable at the point when the system tried initiating a call to the same.
This can be because of multiple reasons phone number was out of coverage area or there was temporary congestion at the telecom service provider etc.
This problem is generally temporary and gets resolved without any effort. But if it persists for a long time on some particular number consider changing the route from the panel.
Follow the simple steps to change the route:
1.
Login to your MyOperator panel and click on “
Manage” at the top.
2. Navigate to "Design callflow" in the setting section.
3. Go to "Advance stetting" from the left menu.
4. Click on the "Edit" link in Route settings.
5. Now click on the "Switch" button to change the route.
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