What is GST? Where do I need to submit my GST details?
Log in ➜ Billing ➜ Business Information ➜ GSTIN Details ➜ Edit → Save.
Detailed, step-by-step guidance (with screenshots, edge-cases, and troubleshooting) follows.</details>
How do I add or update my GSTIN in MyOperator?
Also searched as: “submit GST details,” “enter GST number,” “GST invoice address.”
1. When & why you should do this
Situation | Result |
First-time account setup | Enables GST-compliant invoices from day 1. |
Company moved to another Indian state | Refreshes GST place-of-supply to avoid IGST errors. |
Wrong GSTIN on past invoices | Lets Support regenerate corrected invoices. |
✅ Outcome: All future invoices show your legal business name, PAN, state code, and GSTIN—so you can claim input-tax credit without rework.
2. Prerequisites
- Role: You must be a Super Admin in MyOperator.
- Valid GSTIN: 15-character ID (e.g. 22AAAAA0000A1Z5).
- PAN & legal entity name that match the GST portal.
- Browser: Latest Chrome/Edge/Firefox for best UI support.
3. Step-by-step (Web Portal)
Step | Action |
1 | Log in at https://app.myoperator.com |
2 | Click Billing in the left navigation |
3 | Select Business Information |
4 | In GSTIN Details, click Edit |
5 | Enter: |
6 | Tick I confirm the above details are correct |
7 | Click Save. A green toast “GST details saved” appears. |
4. Troubleshooting & edge cases
Issue | Cause | Fix |
“Invalid GSTIN format” | Extra space or lowercase letters | Copy GSTIN from the Govt. portal and paste again. |
“State code mismatch” | State in drop-down ≠ first two GSTIN digits | Choose the state matching the GSTIN prefix. |
Need to remove a wrong GSTIN | GST already saved | Click Delete GSTIN under Business Information → re-enter correct details. |
Multiple branches with unique GSTINs | MyOperator supports one GSTIN per account | Create separate accounts or contact Support for multi-GST options. |
5. Next steps & escalation
- Verify: Open any new invoice (Billing → Invoices) and confirm the GSTIN appears in the header.
- Still stuck? Email support@myoperator.com or call +91-8102981029 (Mon-Fri, 9 AM – 6 PM IST) with a screenshot of the error.
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