What is the difference between a Pro user and a user?
User | Pro User |
Each employee in the organization who is only given permission to make/receive/transfer calls but isn’t allowed to access the web panel is a user. | Each employee in the organization who has a separate login id and password to access the web panel in addition to making/receiving/transferring calls is a pro user. |
Related Articles
How can we identify whether a person added a user or a Pro user directly from the web panel?
To identify whether a person added is a user or pro user, follow the steps mentioned below: 1. Click on “Manage” at the top of the MyOperator dashboard. 2. Go to “Settings” and click on “Users”. 3. Click on “Edit” corresponding to the name of the ...
Who are pro users?
Whoever has a MyOperator account and is able to access the panel and not only receive calls is a Pro user. The access to panel option is available while adding/editing the user information.
Can I assign departments only to Pro users?
No, you can assign both Pro as well as Non-pro Users to departments. Non-pro users can also be assigned to departments and can also receive calls. But they don't have access to the MyOperator panel. Only pro users have panel access and mobile app ...
How can I add a New User?
To add a new user, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to settings and click on “Users”. 3. Click “Add new” at the top. 4. Fill the user information. 5. Enable the receive call ...
How can I add a New User?
To add a new user, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to settings and click on “Users”. 3. Click “Add new” at the top. 4. Fill the user information. 5. Mention the call ...