What roles have access to WABA functionalities?

Role: The Manager/Admin/Owner can perform the following functions:

WABA Account: Create and view all connected WABA accounts.

Templates: Create, delete, and view all approved and pending templates.

Campaigns: Run and view all campaigns.

Chat: Engage in conversations with customers.

Role: Call Agent: By default, has access to Chat only.

Note: The Owner has the authority to grant or revoke permissions for any role.

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How can I access the Campaign Feature in WABA?
You can access the feature by going to Manage > WhatsApp > Campaigns > Create Campaigns.
Why is WABA onboarding important for MyOperator?
Onboarding clients to use both Call and WhatsApp Business API (WABA) is a critical step towards transforming MyOperator into a call + WhatsApp solution provider. It allows businesses to utilize both communication channels seamlessly.
What is the Campaign Feature in WABA?
The Campaign Feature in WABA is a tool that helps businesses connect with customers through WhatsApp, promoting sales and building customer loyalty. It allows businesses to reach hundreds or thousands of customers with just one click. Video Link: ...
Can I use the same template in multiple WABA accounts?
No, each template can be associated with only one WABA account.
What are the benefits of using WABA with MyOperator?
The benefits include: The business can connect multiple WABA phone numbers under 1 single BAN. You can quickly obtain phone numbers from MyOperator and connect them with your WABA account. You can set up your WABA on a display number, allowing you to ...

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