How can I access the Campaign Feature in WhatsApp?

How can I access the Campaign Feature in WhatsApp?

The Campaign feature in WhatsApp (via MyOperator) allows you to send bulk or targeted template-based messages to your customers directly from your MyOperator dashboard.

✅ Prerequisites

Before you can access the Campaign feature, make sure the following conditions are met:

  • You have WhatsApp Business API (WABA) enabled via MyOperator
    🎥 Watch tutorial on setup
  • Your account role is Admin or has Marketing privileges
  • You are using a desktop browser (the Campaign feature is not available on mobile)

🧭 Quick Steps to Access Campaigns

  1. Log in to your MyOperator dashboard.
  2. From the left-hand Manage menu, go to:
    WhatsApp → Campaigns
    (screenshot: “Campaigns” under WhatsApp menu)
  3. On the Campaigns page, click Create Campaign.
    (screenshot: Create Campaign layout)
  4. In the Campaign Setup screen:
    • Select your approved message template
    • Choose your audience
    • Upload contact list (CSV/Excel)
    • Configure schedule
      (screenshot: Template & upload interface)
  5. Click Send Now or Schedule to launch your campaign.
    (screenshot: Scheduling & blast options)

📘 Helpful guides:

🔍 Troubleshooting: "Campaigns" Tab Missing?

  • Verify that your WhatsApp number is connected & verified in the MyOperator dashboard
  • Check if you have the correct permissions (Admin/Marketing)
  • Ensure you’re logging in from a desktop browser
  • Still missing? 👉 Contact MyOperator Support

🎯 Why This Matters

  • Visual guidance makes navigation simple
  • Screenshots reduce guesswork & errors
  • Step-by-step clarity ensures faster campaign launches

✨ Pro Tip: Use A/B testing by creating multiple campaigns with different templates to measure engagement and optimize results.

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