What should I do right after paying for my MyOperator package?

What should I do right after paying for my MyOperator package?

⚡Quick answer -

Within 15 minutes of payment, confirm your receipt email, log in to the MyOperator dashboard, and complete the six-step activation checklist (email, login, call flow, users, documents, support).

This guide walks you through each step and common issues.

When should I use this guide?

Use it the moment you see “Payment Successful” so you can start receiving calls without delays and avoid the most frequent post-payment support tickets.

1. Post-payment activation checklist

Task

Where to click

Success indicator

Check confirmation email

—

Receipt received in the inbox

Log in to the dashboard

https://app.myoperator.com

Dashboard loads

Set up call flow

Manage → Design Callflow

IVR diagram shows “Published”

Add team members

Users → Add User

New users appear “Active”

Verify documents*

Settings → Compliance

Status turns “Approved”

*Only required if you are porting a number or enabling DND outbound calls.

2. Additional recommended actions

• Enable Auto-Pay: Billing → Recurring Payments → “Turn On”.

• Download the mobile app (iOS / Android) to manage calls on the go.

• Explore add-ons (WhatsApp, In-SMS, Call-Tracking) from the left menu.

3. Troubleshooting & escalation paths

Problem: Didn’t get confirmation email

Problem: Can’t log in / forgot password

  • Action: Click “Forgot password” on the login page; if the issue persists, send a screenshot to support@myoperator.com

Problem: Compliance documents rejected

  • Action: Re-upload clear, un-cropped scans and mention “Re-submission after rejection” in the notes field.

4. Activation flow diagram

image.png

Alt-text: Linear flow showing email → login → setup tasks → service live.

Keywords: MyOperator post-payment steps, activate package, call flow setup, dashboard login

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