What should I do right after paying for my MyOperator package?
⚡Quick answer -
Within 15 minutes of payment, confirm your receipt email, log in to the MyOperator dashboard, and complete the six-step activation checklist (email, login, call flow, users, documents, support).
This guide walks you through each step and common issues.
When should I use this guide?
Use it the moment you see “Payment Successful” so you can start receiving calls without delays and avoid the most frequent post-payment support tickets.
1. Post-payment activation checklist
Task | Where to click | Success indicator |
Check confirmation email | — | Receipt received in the inbox |
Log in to the dashboard | Dashboard loads | |
Set up call flow | Manage → Design Callflow | IVR diagram shows “Published” |
Add team members | Users → Add User | New users appear “Active” |
Verify documents* | Settings → Compliance | Status turns “Approved” |
*Only required if you are porting a number or enabling DND outbound calls.
2. Additional recommended actions
• Enable Auto-Pay: Billing → Recurring Payments → “Turn On”.
• Download the mobile app (iOS / Android) to manage calls on the go.
• Explore add-ons (WhatsApp, In-SMS, Call-Tracking) from the left menu.
3. Troubleshooting & escalation paths
Problem: Didn’t get confirmation email
- Action: Email support@myoperator.com with your payment reference ID.
Problem: Can’t log in / forgot password
- Action: Click “Forgot password” on the login page; if the issue persists, send a screenshot to support@myoperator.com
Problem: Compliance documents rejected
- Action: Re-upload clear, un-cropped scans and mention “Re-submission after rejection” in the notes field.
4. Activation flow diagram
Alt-text: Linear flow showing email → login → setup tasks → service live.
Keywords: MyOperator post-payment steps, activate package, call flow setup, dashboard login
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