Audio library
What’s the quickest way to upload or replace IVR sound files in MyOperator?
⚡Quick answer- • Go to Dashboard → Calls → Design call flow → Audio library → Add files → Upload (.mp3 ≤ 5 MB) → Save. • Changes take effect instantly—test by dialling the IVR number. When should I use this guide? Use it whenever you need to ...
How do I upload a sound file to the MyOperator Audio Library?
Quick answer: Log in ➜ Call » Settings » Design Callflow » Audio Library ➜ + Add files ➜ Choose an MP3/WAV under 5 MB ➜ Upload. Done! 1 — When & Why to Use Use the Audio Library to store welcome greetings, IVR menus, hold music, and any other custom ...
What is the Audio Library and how do I add, generate, and manage reusable sound clips in MyOperator?
⚡Quick answer - The Audio Library is the one‑stop vault for all of your reusable audio assets, including uploaded files and text‑to‑speech (TTS) clips. Follow the steps below to add, manage, and attach sounds in less than two minutes. 1. Why & When ...
How do I download a call recording from MyOperator?
⚡Quick answer - Open Call Logs → open the desired call → click Download next to the player. An MP3 file is saved to your device. When should I use this guide? Use it to save a single recording for training, dispute resolution, or compliance review. ...
How can I request a professional voice artist to record messages for my IVR?
Short answer: You can request a studio‑recorded voiceover from the Callflow Preview or via the Audio Library. After you submit your brief, finished files are delivered to your Audio Library, where you can assign them to Welcome, Menu/IVR prompts, ...
How can I add/edit sounds to be played in a Call flow?
How do I add or edit audio for my call flow (IVR) in MyOperator? Short answer: Use the Audio Library to upload recorded files or generate text‑to‑speech (TTS) prompts, then assign those audios to nodes in your call flow (welcome message, menu prompt, ...
Can I get a professional voice artist to record messages for my IVR?
Short answer: From the Call Flow Preview (or, if available, the Audio Library) you can request a professional voiceover for your IVR prompts. Choose language and voice style, share your script/notes, submit the request, and the finished audio will ...
Where should I upload sound to be played while user is on hold?
You can upload a custom audio file to play as hold music during calls routed through your MyOperator call flow. Here’s how to do it: Before You Begin File format: .mp3 or .wav only Max file size: 5 MB You must have Admin access to edit call flows ...
What are the next steps after I submitted voiceover requests through MyOperator panel?
As soon as you submit voiceover requests, the concerned voice artist is alerted about your requests. Voice artists usually take about 3-5 working days to make their submissions. Once they submit their recordings you will be informed immediately ...
What is Audio Library?
Audio library is the set of files chosen by you, to set IVR tones. These files/tones are taken from the computer manually. To know, how to add sound files to your library, click here (How can I add sound files to Audio Library?)
How can I add sound files to Audio Library?
To add sound files from the sound library, follow the below mentioned steps: 1. Login to your MyOperator panel and and click on “Manage” at the top. 2. Go to settings and click on “Design Callflow”. 3. Go to “Audio library” from left pane. 4. Click ...