Table of Contents
📘 Overview
This roadmap lists what’s Live, In Development, In Testing, and Planned with brief one-line descriptions and any plan tags called out in the PDF.
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✅ Live Features — May–July 2025
- New Side Menu — Improved navigation for all users.
- BOT – Workflows + Functions — Enabled for Swift & Above plans.
- WhatsApp Campaign Optimization — Enhancements for better performance.
- ChatBOT Support for Image & Audio — Richer interaction (Swift & Above).
- Webhooks for Zoho CRM – Phase 1 — Real-time sync for CRM integration.
- Meta Pricing Update (Effective July 1) — New pricing model support.
- RTM Dashboard Improvement — Enhanced reporting and tracking.
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🛠️ In Development — Aug–Sep 2025
- Webhooks for Zoho CRM – Phase 2 — Deeper automation & tracking.
- API: Coupon Template — Manage coupon-based campaigns.
- Interactive Messages API – URL Button Support — Clickable CTAs via WhatsApp.
- ChatBOT Improvements – Button Support in Conversation — Guided responses (Swift & Above).
- Whispering & Barging Feature — Supervisor intervention (Creta Plan).
- RTM Dashboard Improvements — Further upgrades in progress.
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🧪 In Testing — Aug 2025
API Enhancements
• Template Creation & Deletion • Fetch Template by ID • Contact Search API • List Campaigns • Fetch Campaign Details.
Also: DIY Onboarding Journey (self-serve setup), New KYC Process (simplified verification), MMLite Introduction (lightweight AI assistant for WhatsApp & Voice).
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🧩 Planned — Sep 2025
- Greeting, Away & Canned Messages — Automations for business hours and FAQs.
- Filters in Contact Module — Easier segmentation and targeting.
- Retargeting from Contacts & Campaigns — Conversion-focused workflows.
- Shopify Integration — Sync store data with campaigns and support.
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🏷️ Plan Tags Mentioned
- Swift & Above: BOT – Workflows + Functions; ChatBOT Support for Image & Audio; ChatBOT Button Support in Conversation.
- Creta Plan: Whispering & Barging Feature.
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🏷️ Keywords
MyOperator roadmap, Live Features May–July 2025, In Development Aug–Sep 2025, In Testing Aug 2025, Planned Sep 2025, Zoho CRM Webhooks, API Coupon Template, Interactive Messages URL Button, ChatBOT Image Audio, ChatBOT Button Support, Whispering & Barging, RTM Dashboard, Meta pricing update, DIY Onboarding Journey, New KYC Process, MMLite, Greeting Away Canned Messages, Filters in Contact Module, Retargeting, Shopify Integration, Swift & Above, Creta Plan
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