Can I rearrange button positions?

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• Can I rearrange button positions?

  Yes. When creating or editing a WhatsApp template in MyOperator, you can easily reorder buttons using the built-in drag-and-drop interface in the template builder. ? How to Rearrange Buttons Open the Buttons section of your template. Hover over the ...

• How do button types and button organising rules work in a WhatsApp message template?

  ⚡Quick answer - WhatsApp templates allow either (a) up to 2 Call-to-Action (CTA) buttons—1 Phone + 1 URL—or (b) up to 3 Quick Reply buttons. Mixing CTA and Quick Reply buttons in the same template is never allowed, and all Quick Replies must appear ...

• Why can’t I play my MyOperator call recordings (or the play button is greyed out)?

  Quick answer - Most playback issues come from one of four causes: Your user role lacks “Access recordings” permission. The file has been auto-deleted by the retention policy. The recording is still processing (< 2 min after call end). Android > ACR ...

• How do I filter reports by group now that the “Manage Groups” button is gone?

  ⚡Quick answer - The old Manage Groups button has been retired. Instead, open Reports → use the Grouping filter (Group-wise, Department-wise, User-wise) plus Time-frame & Call-type chips. All widgets instantly rebuild to show only the selected ...

• How can I change or remove buttons after adding them?

  You can remove buttons individually or by toggling off the button feature. Button positions and values can be rearranged using drag-and-drop.