Can I rearrange button positions?

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• How can I change or remove buttons after adding them?

  You can remove buttons individually or by toggling off the button feature. Button positions and values can be rearranged using drag-and-drop.

• What should I do if call recordings are not playing or the play button is disabled?

  There are two conditions for this issue: 1. For IVR logs: Try to refresh the page initially. If the logs do not appear after refreshing the page, check that recordings are not available for all logs or some logs. If it is for some logs, send the UID ...

• What types of buttons can I add to a WhatsApp template?

  You can add: Phone Number Button: Links to the phone’s dialer with a single number. URL Button: Opens a webpage. You can add up to 2 static URLs (dynamic URLs are not yet supported). Custom Replies: Sends a predefined message when clicked, with up to ...

• How does MyOperator handle leads and activities for incoming, outgoing calls in Zoho Recruit / Zoho Bigin / Zoho Desk?

  MyOperator automatically adds an activity for every incoming and outgoing call in Zoho CRM. Click2Call allows agents to initiate calls directly from Zoho Bigin by clicking a call button next to the phone number.

• Where I can find the link to pay?

  1. Login to your MyOperator panel and click on “Manage” at the top. 2. Click on "Billing" in Accounts Section. 3. In the payment section find the "Pay Now" button.