How much time will be take to activate outbound calls on dnd numbers?

How much time will be take to activate outbound calls on dnd numbers?


⏱️ Outbound calling to DND-registered numbers is usually activated within 2 working days after your documents are approved by MyOperator’s compliance team.

🔧 What You Need to Do

1. Submit Required Documents

  • For Individuals / Proprietorship Owners:
    • Workflow description (call triggers, timestamps, campaign rules)
    • Sample opt-in form (with dummy data: name, phone, consent)
    • Backend consent log screenshot (showing timestamps and storage location)
  • For Public Sector / LLP Entities:
    • Corporate declaration form including:
      • Organization details
      • Spam-check assurance
      • Confirmation of consent compliance

2. Compliance Review

  • MyOperator’s compliance team reviews your submitted documents.
  • Review is normally completed in ≤ 2 working days.

3. Activation Timeline

  • Once approved, outbound calling to DND numbers is enabled within 2 working days.

📝 Summary Table

Step

Timeline

Document submission

As soon as you’re ready

Compliance review

≤ 2 working days

Outbound call activation

≤ 2 working days after approval

⚠️ Important Notes

  • Delays may occur if documents are incomplete or do not meet TRAI compliance standards.
  • Dummy data is acceptable for opt-in forms and backend log samples, but the structure must reflect actual processes.
  • Outbound DND calling will remain inactive until all compliance requirements are cleared.

🎯 What You Can Expect

  • End-to-end activation typically within 4 working days total (submission → review → approval → activation).
  • Full compliance with TRAI’s UCC regulations.
  • A transparent and secure process to enable DND outbound calls.

🔗 Related FAQs

📞 Need Help?

For document submission or activation queries, contact MyOperator Support at support@myoperator.com or via the in-app help chat.

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