Why did I receive a Low Balance Alert email from MyOperator, and how can I adjust the threshold or enable auto-recharge?

Why did I receive a Low Balance Alert email from MyOperator, and how can I adjust the threshold or enable auto-recharge?

⚡Quick answer -

MyOperator sends you a Low Balance Alert Email whenever your account credits fall below a set threshold. This notification helps you recharge on time and avoid service interruptions.

What the Low Balance Email Contains

Why You Receive This Alert

The alert is triggered when your account balance drops below the configured threshold (default: ₹500, or a custom value set by you). If not recharged, your account may experience:

  • Paused IVR and call routing
  • Blocked SMS or WhatsApp campaigns
  • Missed calls and automation failures

Email Breakdown

Section

Description

Current Balance

Remaining credits (₹) in your account

Alert Threshold

Minimum balance level that triggered the alert

Recharge Now Button

One-click link to your Payments page

Recommended Actions

Suggestions like enabling Auto-Recharge or adjusting thresholds

Support Contact

Email/phone details for MyOperator Support

How to Update Alert Settings

  1. Log in to your MyOperator Dashboard.
  2. Go to Billing > Recharge Settings.
  3. Scroll to the Low Balance Alert section.
  4. Update the threshold.

Pro Tips

  • Keep your threshold slightly higher than your average weekly usage to avoid disruptions.

Need Help?

For balance alert or recharge issues, contact MyOperator Support at support@myoperator.com or use the in-app chat.

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