How can you Delete an IVR?
You cannot delete your entire call flow but draft IVR can be deleted. You can remove a particular call flow route in Advance call flow design, through call flow setup. In a Simple call flow design you can disable the after office hours and non working days option, based on your requirements.
If you wish to have direct forwarding to a department or extension, you can insert “blank file” in welcome message and forward your calls to the needed department or extension group. If you wish to forward all your calls directly to your user, then create a department with only one user and forward calls to that department.
If you wish to receive calls only during particular hours of the day and disable call flow for remaining hours without any message or voicemail facility, then design your call flow using the “Advance call flow” option, and create only time based routes with start time and end time when you wish to receive calls, the remaining time your calls would get disconnected without any message or warning.
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